Macmillan Holdings, LLC The quick and dirty tip is to identify your “moments of truth”—when you create the most important results in your life—and concentrate your improvement efforts on those moments. Kerry Productivity Steve, seems there are thrid moment of truth in several of your scenarios. spekaing as creative professional myself, design and execution, yes absolutely. But also, you have to connect with your audience so the work may be seen, heard -- or even, in some cases, get done. The auto mechanic has to connect with the customer, and so on... http://getitdone.quickanddirtytips.com/moments-of-truth.aspx?commentid=16186#Comments http://getitdone.quickanddirtytips.com/moments-of-truth.aspx?commentid=16186#Comments Fri, 20 Mar 2009 15:09:58 GMT Joel P Productivity I've always know about moment of truth but never quantified into a term. Good Job Stever! One thing you should note is the "Design Flaws" link is bad. http://getitdone.quickanddirtytips.com/moments-of-truth.aspx?commentid=11430#Comments http://getitdone.quickanddirtytips.com/moments-of-truth.aspx?commentid=11430#Comments Tue, 15 Jan 2008 19:20:20 GMT Fri, 20 Mar 2009 15:09:58 GMT http://getitdone.quickanddirtytips.com/moments-of-truth.aspx feedback@quickanddirtytips.com (Managing Editor) feedback@quickanddirtytips.com (Webmaster) en-us